Appointment System

Largs Medical Group operates a varied appointment system, offering pre-bookable telephone calls or face-to-face appointments, alongside urgent (on the day) appointments. Appointments are available by telephoning the practice on 01475 674545.

The medical receptionist will ask you some questions related to the nature of your medical concern. This information is vital to ensure that you receive an appointment from the appropriate clinician.

Please do not present at the reception desk to make an appointment, or to request urgent medical attention, unless you have been asked to attend by a member of the clinical team. The reception staff are following the instructions of the GP partners. If it is a medical emergency such as chest pain, stroke or hemorrhage you should call “999”

Can I bring someone to accompany me to my appointment?

We are generally very happy for patients to bring with them a carer, relative or even a friend. This often helps, particularly when they know you well and it allows them to tell us any observations they would make about you, which can help us in undertaking our assessment. Ultimately this will lead us more quickly to make an accurate diagnosis and therefore help you more.

Also, having someone with you means they can prompt you to ask questions that you may have forgotten, and after the appointment they can help in reminding you what was discussed.

Occasionally we might ask for them to leave but this would be unusual.

If you require interpretation services please contact us in advance of you appointment and we will arrange this.

Giving consent for Treatment

You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.

Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.

It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.

If you have a suspected infectious illness

Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff. 


If a language interpreter or sign language interpreter is required, please let our staff know when booking your appointment and we will ensure provision is made for this.

Help Us

You can help by:

  • Answering the reception staff questions as accurately as possible
  • Being on time for your appointment
  • Letting us know as far in advance as possible if you need to cancel
  • Ringing for a repeat prescription after 10am and before 4pm
  • Ringing for the results of tests between 2:30pm and 4:30pm
Images/ Photographs

You may be requested to email photographs into the practice if you have a specific condition such as a mole or a skin condition. Please do not request medical information via this email address as it is only for images requested by staff and is not for medical advice or request.